Amazon is hiring for Customer Service Associate Jobs 2023. Learn about the job opening, salary details, educational qualifications, selection process, and more before applying on or before 15-02-2023. Don’t miss this opportunity to grow your career with Amazon!
Job Location for Amazon Customer Service Associate Jobs 2023 –
Amazon Work from home jobs option is available for candidates, but if they choose to work in the office, the job location will be in Punjab.
Responsibilities –
- Shows proficiency in using the internet, the Amazon website, and competitors’ websites
- Has the ability to navigate websites effectively
- Has a proficient understanding of email applications
- Shows the ability to learn through various media
- Able to adapt to changes in the work environment
- Displays strong interpersonal skills with a diverse customer base
- Has the ability to identify customer needs and provide appropriate solutions
- Maintains regular and reliable attendance, adhering to the assigned schedule
- Demonstrates skills in conflict resolution, negotiation, and de-escalation
- Takes ownership in resolving challenging customer issues, escalating as necessary
- Willing and able to work overtime as required by the business.
Salary/Pay and Grade Pay – For the Amazon Virtual Customer Service Associate Job posts, the payable salary will be Rs 30,800 per month approximately. Further information about salary details is mentioned in the notification.
Age – For this recruitment, the candidate’s age must be at least 18 years. There was no upper age limit mentioned for this recruitment.
Educational Qualifications for Amazon Work from Home job –
The educational qualification details for this post are mentioned below.
- Amazon Virtual Customer Service Associate posts– A graduate degree in any discipline or 12th pass
Knowledge and Skills Required Customer Service Associate –
- Possesses excellent communication skills, both written and verbal
- Has the ability to communicate effectively with all customers
- Has strong documentation skills
- Has good comprehension skills, able to understand and clearly state customer issues
- Has the ability to focus and follow customer issues to resolution without distraction
- Possesses good composition skills, able to write grammatically correct, concise, and accurate responses
- Able to work well in both a team environment and independently
- Has the ability to use a desktop or laptop computer system
- Familiar with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
- Has good typing skills
- Has the ability to approach problems logically and rationally
- Is action-oriented and self-disciplined
- Has a good organizational and detail-oriented work style.
Selection Method – For Amazon work-from-home, the job Selection is Based on Shortlisting/Assessment Test and Telephonic/Field Interview for Amazon Recruitment 2023, with Shortlisted Candidates Meeting Desired Age and Qualification Criteria Notified via Registered Mobile Number or Email.
Work Experience – This recruitment is open to both freshers and candidates with no experience, as no prior work experience is required for the post.
How to Apply – All Eligible and Interested Candidates Must Apply Online through the Official Website or the Provided Link.
SUMMARY
| ORGANIZATION | AMAZON |
| POST | VIRTUAL CUSTOMER SERVICE ASSOCIATE |
| JOB LOCATION | WFH |
| NO. OF VACANCY | VARIOUS POSTS |
| AGE | MIN 18 YEARS |
| SALARY | Rs 30,800 per month approx |
| EDUCATION | 12TH PASS OR GRADUATE IN ANY DISCIPLINE |
| EXPERIENCE | FRESHER & EXPERIENCED |
| LAST DATE | 15-02-2023 |
| APPLICATION FEE | NO FEE |
FAQs
A customer service associate at Amazon is responsible for providing support to customers through various communication channels such as phone, email, and chat. They assist customers with issues related to orders, deliveries, returns, and any other queries they may have. They may also be responsible for resolving customer complaints and providing information about products and services. Additionally, a customer service associate at Amazon may assist customers with navigating the website, troubleshooting technical issues, and providing support for payment and account-related issues. They will also be expected to maintain detailed records of customer interactions and transactions, track and route issues and requests, and work with other teams as needed to resolve customer issues.
Non-Technical
Yes, but if you choose to work in the office, the job location will be in Punjab.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only.
Important Note for Amazon Careers 2023 :
Please note that applications received after the last date will not be considered.
